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Customer reviews of Key Auto Trade

At Key Auto Trade we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Key Auto Trade

Key Auto Trade
5
5.0

Based on 110 customer reviews

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  • 5

    You get what you pay for

    By Sally P on 14 March 2016 | Verified purchase

    My husband went to see the car first but walked away because he would not pay the asking price (Principle). He took me on a tour of the South East to view the cheaper ones. After seeing enough rubbish, I was glad to go back to this dealer and to stop my husband driving us up north to look at others. I went back to Key Auto Trade and instantly impressed with the car and the level of care backed by the RAC, so I did not hesitate to pay the asking price and drive home in my new car there and then. I Love my new car and I am enjoying my weekends again. I recommend this dealer.

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing. We are so glad you had your weekends back. It was pleasure serving you.


  • 5

    Excellent service, highly recommend!

    By Hana C on 27 February 2016 | Verified purchase

    This dealer wouldn't come down a penny (fixed price policy) The car was the best I have seen so I bought it for the asking price but I did manage to get a new MOT and upgraded the RAC Warranty from Gold to Platinum for 6 months instead 3 and got half a tank of fuel so I am happy. Full marks for friendly service and brilliant car.

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing your experience and big thank you for recommending our dealership to your family who subsequently bought from us. It was pleasure doing business with you. We wish you all the best.


  • 5

    my new car

    By Robert R on 21 February 2016 | Verified purchase

    good service very pleased with our new car would recommend going to key auto trade.

    Reply from Key Auto Trade on 08/06/16

    Thank you for sharing your experience. We wish you all the best.


  • 5

    Value and Service

    By Sophie K on 21 February 2016 | Verified purchase

    I visited 2 main dealers in Ashford who were advertising cars that they did not have in stock (didn't think they were allowed!!) but came to this RAC approved dealer, only to find the service was excellent with no pressure, the car was gleaming and well prepared, the RAC report was in the car which made me buy the car there and the price of an identical car was almost a grand cheaper. What a result! Thank you.

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing your experience. Thank you also for recommending our dealership to your friends and family. It was pleasure to serve you. We wish you all the best.


  • 5

    Excellent

    By Ana H on 21 February 2016 | Verified purchase

    The dealer was friendly, professional and a real pleasure to do business with. Highly recommended!

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing your experience. We wish you all the best.


  • 5

    Excellent friendly service.

    By Malcolm C on 10 February 2016 | Verified purchase

    We received a very friendly, informative service. Would definately use again and would highy recommend them. Excellent!


  • 5

    RAC APPROVED DEALER

    By Leo B on 10 February 2016 | Verified purchase

    Key Auto Trade had the car ready, as described plus the RAC check list to see what had been done. Easy process of buying. No haggle policy suited perfectly because I felt no one could have paid less and I drove the car away on the day. I thoroughly recommend this dealer for outstanding service.


  • 5

    car buying experience not to be missed

    By Kate B on 01 February 2016 | Verified purchase

    It isn't easy to keep a smile when you part with 19k for a second hand car but I searched high and low for my the BMW I wanted and although there are plenty on the market but not all had my preferences. I plucked the courage to travel to Kent (Around 200 miles away) to view few cars in the same day. I started with the big dealers and ended up at Key Auto Trade. The car was gleaming, the owner was very helpful and and he knew all about BMWs, due to his background. The car was prepared to the RAC BuySure standard with a certification of what was checked and changed. They gave me the most money for my part exchange, arranged a 5 day insurance, helped me tax it and paid my dart tag for the journey home. I am still smiling. Great people to do business with.


  • 5

    excellent service from start to finish

    By Yalcin A on 01 February 2016 | Verified purchase

    five star service from start to finish. Didn't feel hassled about buying anything. Bought a beautiful car a couple of months ago, love driving again.Would recommend Key Auto Trade to all. good quality vehicles and a good range.


  • 5

    pleasant buying experience.

    By Anthony W on 01 February 2016 | Verified purchase

    As above.