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Customer reviews of Key Auto Trade

At Key Auto Trade we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Key Auto Trade

Key Auto Trade
5
5.0

Based on 190 customer reviews

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  • 5

    Happy! Happy! Happy! ?

    By Janette C on 27 May 2016 | Verified purchase

    From start to finish I received a personal service with Key Auto Trade. The small family business is what a car dealership should be like! I was left to look and did not feel any pressure. I feel like I made a friend in Khalid, he really is a lovely man. He bent over backwards to help me and made things so easy. He knew I wanted the car I went to view so he didn't need to sell it to me. It sold it self. We chatted and laughed and when I picked the car up I took my mum with me as we had talked about family etc and Khalid wanted to meet her. How often does that happen??? We took cakes and spent 2 hours talking about absolutely everything. Khalid said if I need anything to ring. Which I have. And to go and visit at any time, and to be honest, I will! Its a 50 mile round trip to Key Auto Trade! The whole experience was not like buying a car at all and I am so pleased with the car!!! ?


  • 5

    outstanding deal, outstanding service,

    By Tony W on 14 May 2016 | Verified purchase

    KEY AUTO TRADE....This car dealers really is a must go to if your looking for a outstanding deal.Even more conveniant for me is how close to the train station it is, 2 mins if that. Its not one of the massive car dealers that soon as you walk in there on you pushing every car on you, in fact its a quite the opposite, it's a family run business run by laid back easy going fella. in fact after drinking loads of tea and having a chat about the change in Ashford i almost forgot where i was, but when we did get down to business i got an amazing deal on the car i came to view, everything was sorted for me and i was able to drive it home, the car is a dream looks and feels brand new..... im one happy fella

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing your experience.


  • 5

    Great car and outstanding service

    By Irina Y on 13 May 2016 | Verified purchase

    Key Auto Trade provided me with a great car I always wanted at a great value. The car was exactly as it was advertised and complied with what I was promised. Outstanding service by being on time, talking to me about the car, test -drive and most impotently maintaining professional support after sale. Thus, it all speaks to my personal experience.


  • 5

    helpful and friendly

    By MIKE D on 10 May 2016 | Verified purchase

    They were more than helpful and explained things step by step thoroughly and friendly thankyou

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing your experience. We wish you all the best.


  • 5

    Hassle free buying

    By Michele F on 18 April 2016 | Verified purchase

    Helpful and friendly with no pushy sales-spiel, allowed to take as much time as needed to look over the vehicle and have a proper test drive. Vehicles are not cheap but are very well prepared and all are low mileage. Very pleased overall.

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing your experience. It was pleasure serving you. We wish you all the best.


  • 5

    Professional Experience

    By Karl L on 18 April 2016 | Verified purchase

    Very easy process, very helpful staff, the low mileage car was as described in the advert and I am very happy with the whole professional experience. Definitely recommend

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing. We wish you all the best.


  • 5

    You get what you pay for

    By Sally P on 14 March 2016 | Verified purchase

    My husband went to see the car first but walked away because he would not pay the asking price (Principle). He took me on a tour of the South East to view the cheaper ones. After seeing enough rubbish, I was glad to go back to this dealer and to stop my husband driving us up north to look at others. I went back to Key Auto Trade and instantly impressed with the car and the level of care backed by the RAC, so I did not hesitate to pay the asking price and drive home in my new car there and then. I Love my new car and I am enjoying my weekends again. I recommend this dealer.

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing. We are so glad you had your weekends back. It was pleasure serving you.


  • 5

    Excellent service, highly recommend!

    By Hana C on 27 February 2016 | Verified purchase

    This dealer wouldn't come down a penny (fixed price policy) The car was the best I have seen so I bought it for the asking price but I did manage to get a new MOT and upgraded the RAC Warranty from Gold to Platinum for 6 months instead 3 and got half a tank of fuel so I am happy. Full marks for friendly service and brilliant car.

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing your experience and big thank you for recommending our dealership to your family who subsequently bought from us. It was pleasure doing business with you. We wish you all the best.


  • 5

    my new car

    By Robert R on 21 February 2016 | Verified purchase

    good service very pleased with our new car would recommend going to key auto trade.

    Reply from Key Auto Trade on 08/06/16

    Thank you for sharing your experience. We wish you all the best.


  • 5

    Value and Service

    By Sophie K on 21 February 2016 | Verified purchase

    I visited 2 main dealers in Ashford who were advertising cars that they did not have in stock (didn't think they were allowed!!) but came to this RAC approved dealer, only to find the service was excellent with no pressure, the car was gleaming and well prepared, the RAC report was in the car which made me buy the car there and the price of an identical car was almost a grand cheaper. What a result! Thank you.

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing your experience. Thank you also for recommending our dealership to your friends and family. It was pleasure to serve you. We wish you all the best.