Customer reviews of Key Auto Trade

By Robert S on 29 July 2016 | Verified purchase

Helpful and straightforward to deal with. I would recommend this dealer.

Reply from Key Auto Trade on 30/07/16

Thank you.

By Alton P on 28 July 2016 | Verified purchase

Very good experience when purchasing car, the dealer well mannered, & efficient. The car was MOT & serviced on day of purchase with no advisories and got 1 years platinum RAC cover

Reply from Key Auto Trade on 30/07/16

Thank you.

By Shaun A on 16 July 2016 | Verified purchase

I came to see a car at this dealer but not realising it was manual and I only drive Autos but they were brilliant because they showed me stock availability from their fleet supplier. The cars had a picture and detailed service history. There were few available so I chose the colour I wanted and paid a deposit. The car arrived 3 days later and was excellently prepared. I really recommend this dealer.

Reply from Key Auto Trade on 30/07/16

Thank you.

By Katie E on 13 July 2016 | Verified purchase

Brilliant, helpful, not pushy, knowledgeable and have recommended to several of my friends already

Reply from Key Auto Trade on 16/07/16

Thank you so much for your business and recommendations.

By Steven S on 12 July 2016 | Verified purchase

I've always been skeptical of second hand car dealers. That was until I came across this family run Business. I can honestly say it was a pleasure doing business with them and would highly recomend Key Auto Trade to anyone looking to purchase a car. Not only very knowledgeble, but with great after car sales, service and RAC cover I drove away a happy man. I've had my car a week now and am delighted with it and my choice of trader.

Reply from Key Auto Trade on 16/07/16

Thank you so much for your business.

By Ayodele A on 30 June 2016 | Verified purchase

I walked into key Auto trade to view a qashqai I saw on autotrader. After speaking to Khalid I felt rest assured that i was in the right place and the customer service I received was excellent. I brought the car of my choice and drove away without stress. Would recommend key Auto Trade to my friends and family.

Reply from Key Auto Trade on 01/07/16

Thank you.

By Timothy P on 28 June 2016 | Verified purchase

I turned up at this dealer unexpected and was soon made welcome and with no pressure I liked the car and had a good 20 minutes test drive. I knew they operate a fixed price policy and I am not good at haggling so I applied for finance there and then and little over one hour I was driving the new car home. Unbelievable. Great service, great warranty and great car. I can not thank Khaled and Nancy enough for their professional business.

By Joy G on 23 June 2016 | Verified purchase

Great Service Highly Recommended

Reply from Key Auto Trade on 23/06/16

Many thanks. Enjoy the car.

By Geraldine M on 03 June 2016 | Verified purchase

Had never used this Dealer before. Very prompt and detailed replies to our queries, via phone and email. Very welcoming and good service when we went to test drive and subsequently buy the vehicle. Whole process was very smooth. Car purchased appears to be in good condition and was well presented (very clean etc etc). Registration document with us just 2 weeks or so after purchase. We are enjoying the new 'used' vehicle purchased and would be very likely to purchase again from this dealer in the future. Helpful, efficient, friendly and competent service throughout. Thank you!

Reply from Key Auto Trade on 08/06/16

Thank you so much for sharing your experience. I wish you all the best.

By Janette C on 27 May 2016 | Verified purchase

From start to finish I received a personal service with Key Auto Trade. The small family business is what a car dealership should be like! I was left to look and did not feel any pressure. I feel like I made a friend in Khalid, he really is a lovely man. He bent over backwards to help me and made things so easy. He knew I wanted the car I went to view so he didn't need to sell it to me. It sold it self. We chatted and laughed and when I picked the car up I took my mum with me as we had talked about family etc and Khalid wanted to meet her. How often does that happen??? We took cakes and spent 2 hours talking about absolutely everything. Khalid said if I need anything to ring. Which I have. And to go and visit at any time, and to be honest, I will! Its a 50 mile round trip to Key Auto Trade! The whole experience was not like buying a car at all and I am so pleased with the car!!! ?