Customer reviews of Key Auto Trade

By Catherine B on 01 May 2018 | Verified purchase

What an incredible business! I have visited many dealers in the past 6 months in hope of finding a perfect deal. I was lucky to have found Key Auto Trade (although my husband was not keen on the fixed price policy that they operate). The team were very friendly and professional and I felt at ease, comfortable and impressed with the overall experience. I was taken through all my options and not once felt rushed to make a decision. In the end, I was sold a beautiful Qashqai at a great deal - far superior to any previous cars I looked at. I didn't end up going for the current finance promotion, alternatively, I was offered an extended warranty at half the price! I have owned the car for just over two months now and apart from the keyless remote playing up (which was a silly battery fault!), everything is perfect! Thoroughly impressed with the overall service received at Key Auto Trade. It was what you would expect (and more!) when purchasing a vehicle! Thanks!

By Ross C on 29 April 2018 | Verified purchase

A personal, friendly and honest service is delivered. Staff went above and beyond to ensure the sales were as easy as possible and that we received the best deal available. We were so impressed we bought two cars within the space of a week! Highly recommend.

By Sharon S on 27 April 2018 | Verified purchase

When it was time to upgrade my old car, I simply did not know where to start, what to buy and who to trust. I emailed Key Auto Trade amongst others for viewing options. They emailed me back which made me feel at ease whilst others either kept ringing me while I was at work or never bothered at all.I took up the invitation to visit the site and was politely greeted and shown around all the different cars. It was nice to have support where my needs were listened to and this resulted in the purchase of my perfect car. This was given on an affordable finance plan and even included a massive three year warranty due to promotion!! I feel over the moon with my experience and am very happy to have bought my car here.

By Amii S on 27 April 2018 | Verified purchase

Fab service, very helpful with everything & getting us on the road the same day with the new car.

By Kristina D on 22 April 2018 | Verified purchase

I did not want to spend thousands to buy a car from a house or a lock up. I wanted a local established business and Ashford offers very little choice. Key Auto Trade was the perfect alternative. Great RAC Warranty, Finance and Great Car!

By Joanna G on 19 April 2018 | Verified purchase

Absolutely ecstatic with my experience at Key Auto Trade. My husband and I have walked away very happy as the finance promotion gave us an amazing two year warranty extension for FREE! From experience you do not get that anywhere else so I 100% recommend!!

By Tom B on 19 April 2018 | Verified purchase

Although Key Auto Trade is only a small dealer in Ashford, it has such a great selection of cars, provides excellent warranty and offers superb range of finance choices. I was not only able to find my dream Fiesta but I was also given a very fair part exchange deal! Highly recommended! :)

By Morton S on 19 April 2018 | Verified purchase

Staff were ready and eager to help the moment i walked onto the lot. They had a wealth of knowledge so every question was answered. Their website is easy to use and i was able to find what i wanted in no time at all. Highly recommend. After listening to their sound advice, i bought a Renault Scenic. Many thanks to the staff for their help.

By Louise G on 09 April 2018 | Verified purchase

Absolutely over then moon that I didn’t get a bank loan in the end as Key Auto trade’s promotion was far more valuable. I was particularly impressed with how I did not need to book an appointment, instead the car was ready and I was seen right away. This saved me valuable time as the whole process was completed in less than two hours. Not only this but I was given a complimentary 5 day insurance!! Really is refreshing to have such great customer service, highly recommended!

By Yosuke S on 06 April 2018 | Verified purchase

Initially went to the dealer to test drive a different car to the one that I eventually bought; I ended up choosing a vehicle that was a more befitting to our family needs, based on the recommendation of the dealer and his wife. They​ had answered all my questions, no hard-sell: all in all a pretty straightforward car buying experience from initial email correspondence to driving away with the car!