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Customer reviews of Key Auto Trade

At Key Auto Trade we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Key Auto Trade

Key Auto Trade
5
5.0

Based on 133 customer reviews

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  • 5

    Excellent Customer service

    By Ayodele A on 30 June 2016 | Verified purchase

    I walked into key Auto trade to view a qashqai I saw on autotrader. After speaking to Khalid I felt rest assured that i was in the right place and the customer service I received was excellent. I brought the car of my choice and drove away without stress. Would recommend key Auto Trade to my friends and family.

    Reply from Key Auto Trade on 01/07/16

    Thank you.


  • 5

    Astonishingly Fast

    By Timothy P on 28 June 2016 | Verified purchase

    I turned up at this dealer unexpected and was soon made welcome and with no pressure I liked the car and had a good 20 minutes test drive. I knew they operate a fixed price policy and I am not good at haggling so I applied for finance there and then and little over one hour I was driving the new car home. Unbelievable. Great service, great warranty and great car. I can not thank Khaled and Nancy enough for their professional business.


  • 5

    Easy to deal with, helpful and pleasant

    By Joy G on 23 June 2016 | Verified purchase

    Great Service Highly Recommended

    Reply from Key Auto Trade on 23/06/16

    Many thanks. Enjoy the car.


  • 5

    Excellent Experience

    By Geraldine M on 03 June 2016 | Verified purchase

    Had never used this Dealer before. Very prompt and detailed replies to our queries, via phone and email. Very welcoming and good service when we went to test drive and subsequently buy the vehicle. Whole process was very smooth. Car purchased appears to be in good condition and was well presented (very clean etc etc). Registration document with us just 2 weeks or so after purchase. We are enjoying the new 'used' vehicle purchased and would be very likely to purchase again from this dealer in the future. Helpful, efficient, friendly and competent service throughout. Thank you!

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing your experience. I wish you all the best.


  • 5

    Happy! Happy! Happy! ?

    By Janette C on 27 May 2016 | Verified purchase

    From start to finish I received a personal service with Key Auto Trade. The small family business is what a car dealership should be like! I was left to look and did not feel any pressure. I feel like I made a friend in Khalid, he really is a lovely man. He bent over backwards to help me and made things so easy. He knew I wanted the car I went to view so he didn't need to sell it to me. It sold it self. We chatted and laughed and when I picked the car up I took my mum with me as we had talked about family etc and Khalid wanted to meet her. How often does that happen??? We took cakes and spent 2 hours talking about absolutely everything. Khalid said if I need anything to ring. Which I have. And to go and visit at any time, and to be honest, I will! Its a 50 mile round trip to Key Auto Trade! The whole experience was not like buying a car at all and I am so pleased with the car!!! ?


  • 5

    outstanding deal, outstanding service,

    By Tony W on 14 May 2016 | Verified purchase

    KEY AUTO TRADE....This car dealers really is a must go to if your looking for a outstanding deal.Even more conveniant for me is how close to the train station it is, 2 mins if that. Its not one of the massive car dealers that soon as you walk in there on you pushing every car on you, in fact its a quite the opposite, it's a family run business run by laid back easy going fella. in fact after drinking loads of tea and having a chat about the change in Ashford i almost forgot where i was, but when we did get down to business i got an amazing deal on the car i came to view, everything was sorted for me and i was able to drive it home, the car is a dream looks and feels brand new..... im one happy fella

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing your experience.


  • 5

    Great car and outstanding service

    By Irina Y on 13 May 2016 | Verified purchase

    Key Auto Trade provided me with a great car I always wanted at a great value. The car was exactly as it was advertised and complied with what I was promised. Outstanding service by being on time, talking to me about the car, test -drive and most impotently maintaining professional support after sale. Thus, it all speaks to my personal experience.


  • 5

    helpful and friendly

    By MIKE D on 10 May 2016 | Verified purchase

    They were more than helpful and explained things step by step thoroughly and friendly thankyou

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing your experience. We wish you all the best.


  • 5

    Hassle free buying

    By Michele F on 18 April 2016 | Verified purchase

    Helpful and friendly with no pushy sales-spiel, allowed to take as much time as needed to look over the vehicle and have a proper test drive. Vehicles are not cheap but are very well prepared and all are low mileage. Very pleased overall.

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing your experience. It was pleasure serving you. We wish you all the best.


  • 5

    Professional Experience

    By Karl L on 18 April 2016 | Verified purchase

    Very easy process, very helpful staff, the low mileage car was as described in the advert and I am very happy with the whole professional experience. Definitely recommend

    Reply from Key Auto Trade on 08/06/16

    Thank you so much for sharing. We wish you all the best.